Frequently Asked Questions

Get answers to common questions about Consult.

During your consultation a licensed provider reviews your medical history, examines your skin, discusses goals, recommends treatments, and creates a personalized plan. Expect time for questions, product guidance, and scheduling. Your deposit and next steps will be clearly explained.

Arrive with clean skin and a list of concerns, medications, allergies, and current products. Bring photos of desired results if helpful. Avoid new topical treatments 48 hours before to ensure accurate assessment. Plan to discuss budget and scheduling options.

Yes. The consultation assesses your skin type, concerns, and medical history to recommend evidence-based treatments. Providers prioritize safety and realistic outcomes, and can suggest staged procedures or combined options to achieve your goals. Recommendations include timelines and expected results.

Your deposit is credited toward any selected treatment or product following the consultation. If you choose not to proceed, refund policies vary by appointment and timing; our team will explain terms when booking so you understand eligibility for refunds or credits.

Consultations generally last 30 to 60 minutes depending on complexity and whether skin analysis or imaging is used. Longer visits allow for thorough discussion, treatment planning, and immediate scheduling. Providers will estimate time when you book to help you prepare.

Often yes—many treatments can follow the consultation if clinically appropriate and scheduled accordingly. Providers assess suitability and consent before proceeding. Same-day treatments depend on availability, medical clearance, and any pre-treatment requirements; call ahead to reserve time for both visit types.